How it works
Tell us what you want
It starts with a conversation, usually over the counter in our showroom. Bring references, sketches, photos, loose stones, inherited pieces, or just an idea. We've had clients arrive with a Pinterest board and leave with a detailed design. We've had clients arrive with nothing but "I want something different" and that works too.
Free consultation, usually about 30 minutes
We draw it up
Based on our conversation, we produce detailed design drawings. You'll see your piece from every angle before any metal is touched. We'll talk through the specifics: prong versus bezel setting, stone placement, band width, metal finish.
If you want changes, we change it. This stage is about getting it right, not getting it done fast. Most designs go through two or three rounds before we're both satisfied.
Our jeweller builds it
Once you sign off on the design, our master jeweller gets to work. Casting, filing, setting, polishing. Every step happens in our Subiaco workshop. You're welcome to visit and see your piece in progress.
Depending on complexity, bench work takes anywhere from two to six weeks. We'll keep you updated throughout.
Your piece, finished
You come in, we hand it over. It's a good moment. We'll walk you through care instructions and any warranty details.
Every bespoke piece comes with a full valuation for insurance purposes. If your piece includes certified diamonds, you'll receive independent grading documentation.